Steelcentral aternity agent is a very small background service which monitors the end user experience by measuring application performance, device performance, and end user details. Aternity agent pack is a program developed by aternity information systems. For additional details refer to deploy the aternity agent. So far we havent seen any alert about this product. It measures application performance, device performance, and user details.
Uninstall aternity agent completely howto removal guide. Aternity agent pack runs on the following operating systems. How aternity helps reduce desktop support cost per ticket desktop support teams use aternity end user experience monitoring to proactively identify and resolve end user and device incidents. Steelcentral aternity server is built from a set of looselycoupled components that are tightly integrated to a highlyscalable solution. Locate aternity agent on the list, and then click on uninstall button. Aternity version 9 optimize app and device performance. Aternity provided end user experience management solutions that complement traditional application performance management apm tools. The integration enables your desktop support team to receive aternity alerts in servicenow. Feb 27, 2018 how aternity helps reduce desktop support cost per ticket desktop support teams use aternity end user experience monitoring to proactively identify and resolve end user and device incidents.
The company was acquired by riverbed technologies inc. Powerful digital experience monitoring with easy roi quantification. Aternity agent is a program developed by aternity ltd. Ag mednet desktop agent ag mednet desktop agent ag mednet desktop agent desktop agent ssotoken. Sep 09, 2014 aternity virtual desktop monitoring enables it to effectively plan vdi migrations, and to trouble shoot problems across all layers of the infrastructure. The user device where it will be run must have aternity agent installed and trust the certificate of the publisher, as the agent installer will by default set action policy execution to trusted. Delete aternity agent with windows addremove program for windows 8, 8. The full steelcentral product monitors user experience in the enterprise from desktop document opening, via mail delays, up to application and system crashes. It handles the bidirectional communication with the agents, provides the user interface and analytical dashboard views, and all platform configuration, administration and integration are performed centrally from the server components. On the test user deivce where the aternity agent is installed, copy the certificate file. Aternity version 9 troubleshoot end user issues quickly. It provides a bidirectional integration with servicenow, for a closedloop system of proactive notification and incident investigation.
Automated end user experience analytics speed time to value aternity provides additional analytics that enable you to rapidly assess the impact of it on user experience. Aternity, formerly known as gelion networks, was founded in 2004. We have seen about 19 different instances of a180aa. May 24, 2011 aternity has updated its application monitoring platform so that it can monitor ajaxstyled web applications as well as 64bit java desktop applications, the company announced tuesday. Here is how to setup a quick test environment and sign new remediation scripts. Steelcentral aternity monitors the end user experience of every enterprise app in your portfolio, running on any physical, virtual, or mobile device with the following capabilities transforms every device into a selfmonitoring platform with an integrated view of the multiple streams of data that provide a. Download aternity has helped troubleshoot many issues faster and. Visit the contact support page for a number closest to your location online. The full steelcentral product monitors user experience in the enterprise from desktop.
Qlik replicate universal data replication and realtime data ingestion. Aternity speeds resolution by automatically analyzing the business impact and affected groups, and identifying the probable cause. To explore all of aternitys use cases, register for instant access to aternity running in our cloud environment. Put the end users experience at the center of your monitoring strategy.
Aternity enterpriseclass digital experience management. Monitor the end user experience of every enterprise app in your portfolio, running on any physical, virtual, or mobile device. Some of you may have a shortcut to your agent software on your desktop with a telephone handset icon. Get high definition visibility into containers and microservices. Whether youre part of the service desk or it operations team, or responsible for a particular technology like desktops, vdi, or mobile, when. The previous vendor, aternity, was purchased by riverbed. The latest release of aternity further reduces desktop support cost per ticket. Aternity, the enterpriseclass digital experience management company, transforms the employee experience in the digital workplace, with enterprisescale analytics for every application, all transactions, any device, and all users. Understand basic platform value, concepts, and usage. Then from this local directory execute the powershell script with administrator privileges i. Aternity application performance monitoring apm delivers the most complete distributed tracing in the industry, with scalable, high definition performance monitoring that easy to use and deploy, and unifies visibility across end users, infrastructure, and the cloudnative ecosystem.
This entry covers the desktop edition of this technology and not any mobile versions. As digital leaders, it professionals know the importance of staying. Aternity has updated its application monitoring platform so that it can monitor ajaxstyled web applications as well as 64bit java. Read the faq technical support for aternity customers to learn more about signing up.
Steelcentral aternity enables you to rapidly diagnose and resolve end user issues and optimize the productivity of your techdependent workforce. Aternity web activity creator is deployed only as part of steelcentral aternity agent, is not listed and and is not intended for standalone installation. It was initially added to our database on 02142009. Join our community for more technical details and to learn from your peers. Compare end user experience before and after any type of change to devices, applications. The latest version of automatos desktop agent is currently unknown. It was initially added to our database on 06092015. A number of vendors now offer enduser experience monitoring tools for measuring physical and virtual desktop performance from the users perspective, but it can be hard to fully understand what. Automatos desktop agent is a shareware software in the category miscellaneous developed by automatos inc it was checked for updates 31 times by the users of our client application updatestar during the last month.
The defendant aternity has moved to enjoin leibowitz from 1 working for aternitys principal competitor knoa, software, inc. Feb 02, 2016 whether youre part of the service desk or it operations team, or responsible for a particular technology like desktops, vdi, or mobile, when users complain of poor service, you need to act fast. Technology is advancing all around us in ways that will influence how we live and work in the near future. Aternity extension for agent monitors the performance of web applications in chrome for devices running aternity agent 9. Understand the agent deployment process, and monitor development concepts and processes. Aternity virtual desktop monitoring enables it to effectively plan vdi migrations, and to trouble shoot problems across all layers of the. Click yes to confirm that you want to continue aternity agent uninstallation. Mar 21, 2020 aternity web activity creator is deployed only as part of steelcentral aternity agent, is not listed and and is not intended for standalone installation. Benchmarking desktop support cost per ticket how aternity.
Aternity apm takes a scalable big data approach to monitoring cloudnative applications that delivers unified visibility across the modern application ecosystem, is easy to deploy and manage, and results in faster troubleshooting for even the toughest performance problems. Mar 02, 2018 no matter the case, aternity can help you reduce desktop support cost per ticket. Aternity shows you response time breakdown between client device, network, and application back end, so you can resolves issues fast. Riverbed euemf steelcentral aternity monitors developer.
Steelcentral aternity license 1 enterprise endpoint lic. When your workforce experiences slow app performance or devices that take forever to boot up, you need to get to the bottom of the issue fast. For the best aternity experience, we recommend one of these browsers. If you are an aternity customer, download the aternity app on the servicenow store. Extension for agent collects web page performance information and sends it to the local agent on the device via a shared memory. Aternity agent pack is a shareware software in the category miscellaneous developed by aternity information systems ltd the latest version of aternity agent pack is currently unknown. Feb 01, 2016 when your workforce experiences slow app performance or devices that take forever to boot up, you need to get to the bottom of the issue fast. Steelcentral aternity agent is a background service that monitors the experience of end users. As the dashboard below shows, aternity tracks a range of device health events affecting applications, the system, and the hardware of end user devices. Deploy anywhere and everywhere you need onpremises, virtual, or aws or azure cloud steelcentral is designed to meet your hybrid monitoring needs with network forensics, application analytics, and enduser experience monitoring in a single solution. Understand the value of monitoring core administration of managed applications, and web page.
Aternity helps our internal it proactively to see issues and fix them before users contact the help desk. Aternity, the enterpriseclass digital experience management company, provides unified end user experience monitoring, application performance monitoring, and aipowered analytics and selfhealing control to transform the employee experience in the digital workplace. It adds a background controller service that is set to automatically run. Steelcentral aternity license 1 enterprise endpoint. A number of vendors now offer enduser experience monitoring tools for measuring physical and virtual desktop performance from the users perspective, but it. Enduser experience monitoring steelcentral aternity. Visit the contact support page for a number closest to your location. Aternity web activity creator beta chrome web store. To begin receiving aternity alerts, contact the aternity saas. This product replaces the riverbed real end user experience monitoring euem.
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